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The Campbell Group of Companies acquires personal information when preparing proposals and/or performing moves. We know that customers care about how we deal with information. Accordingly, we have implemented a Privacy Policy to protect and govern the use of personal information. The Campbell Group of Companies, United Van Lines (Canada) Ltd. and its Member companies comply fully with the Personal Information Protection and Electronic Documents Act (PIPEDA).
First and foremost, we do not share the information received with anyone outside the United Member Community, unless it is directly related to the move (for example; Appliance Servicing). If we do involve someone outside the United Member Community, they are given only the information that is required for them to perform their part of the move. Within the Campbell Group of Companies and the United Van Lines, identifiable information is processed and stored in a secure, confidential database and is distributed only on a “need to know” basis for the smooth completion of your move.
For other purposes, such as statistical analysis and marketing, only non-personally identifiable information is utilized, unless you specifically authorize the use of such information. The Campbell Group of Companies will use information as needed for programs in which you participate, such as the AIR MILES® Rewards Program, and for follow up contacts. In addition, Loyalty Management Group, the AIR MILES® program provider has its own stringent privacy policy. You may at any time ask that personally identifiable information not be used for the foregoing purposes. In addition, you may at any time inquire to determine what information we do have, and to request correction of any errors in it.
If you have any questions or concerns about our Privacy Policy, please contact us at:
Campbell Group of Companies
55 Midpark Crescent
London, Ontario
N6N 1A9
Phone: +1-519-681-5710
Fax: +1-519-681-7931
Toll Free: 1-800-265-6015